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Tivoli® Application Dependency
Discovery Manager/Tivoli Business
Service Manager Integration Solution
Including a Virtual Center and a Monitored Custom Application
Example
Guide Version 2.0
Phil Riedel
Tivoli Service Availability and Performance Management Integration Center of Competency
© Copyright International Business Machines Corporation 2011 and 2012.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.
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Strany 1 - Guide Version 2.0

Tivoli® Application Dependency Discovery Manager/Tivoli Business Service Manager Integration Solution Including a Virtual Center and a Monitore

Strany 2 - CONTENTS

4.1 TADDM 7.2.1 streaming deployment The TADDM streaming environment offers several key advantages over previous single system or enterprise sync-mo

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11 Figure 2 TADDM Servers Summary The TADDM Servers Summary page can be seen by clicking Analytics then clicking TADDM Servers Summary. This

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4.2 Discovery Library Toolkit (if003) With interim fix IF003, the TBSM toolkit can now load data directly from the TADDM database using a JDBC conn

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13 5 Configuring the DLT for a JDBC connection Do the following process to configure TBSM DLT for a JDBC connection with TADDM. Transfer the

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./taddmdirect.sh -enable -t DB2 -h obiwan.xyz.raleigh.ibm.com -d taddm -p 50000 -s db2inst1 Parameter descriptions: -t database type DB2 or ORACLE

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15 6 Virtual center integration 6.1 TADDM discovery of virtual centers If you want to use TADDM to discover virtual centers (VC), this secti

Strany 8 - 4 What this guide includes

Figure 4 TADDM Virtual Center Topology Figure 5 TBSM Virtual Center Service Viewer

Strany 9 - With JDBC from TADDM

17 In version 1.0 of this guide you had to perform steps to enable the virtual center sensor. In TADDM 7.2.1 you only have to run a level 2 or

Strany 10 - +Monitoring+Scope+Sensor

included for new installations post IF003. Below is an SCR view for Virtual Center on the TBSM Tivoli Integrated Portal. Figure 8 TBSM Service Comp

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19 7 Defining business services In version 1.0 of this guide the best practice was to use TBSM for defining business services. Using this meth

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CONTENTS List of figures ... v 1 In

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7.1 Adding a TBSM created business service to TADDM Use the following procedure to add TBSM created business services to your configuration manageme

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21 8 Creating a business service dashboard This section shows the steps you do to create the dashboard shown in figure 9. This includes the

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8.1.1 Creating a Custom Server Template (CST) A custom server template contains descriptive criteria that are used to assign unknown server processe

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23 When defining custom server templates, you can also capture key configuration files that are used by the application. In this example you col

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8.1.2 Running a discovery to collect your CST objects Run a discovery selecting the hosts where your custom servers are located. Click Run Discov

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25 8.1.3 Grouping Composer You can now create a grouping composer object using your custom server template CIs. 1. On the Data Management P

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Figure 16 Grouping Composer General Information 6. Click the Rules tab. Complete the following information: Rule Name: StafNetwork (any name c

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27 Figure 17 Grouping Composer Rules for STAF Important: The purpose of the check box on the Rules page is for your grouping composer objects

Strany 21 - 8.1 TADDM Configuration

Figure 18 StafNetwork rule-based content 8.1.4 Grouping composer hierarchical example The following example is not part of the setup for STAF

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29 Figure 19 Grouping Composer for Hierarchy 2. On the Content page, click Groups > Business Application 3. Under the Available list, sel

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iii 8.2.1 Editing the rules file for custom applications ... 32 8.2.2 Running the DLT ...

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Figure 20 Creating a Business Service containing Business Applications The previous steps explained how to create a hierarchical structure using the

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31 8.1.5 Kickoff a Level 2 or Level 3 Discovery Figure 23 Hierarchy Topology in TADDM Avoid these characters in TADDM Group Names TAD

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8.2 TBSM Configuration This section includes the TBSM configuration steps required to complete this solution. 8.2.1 Editing the rules file for cus

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33 8.2.2 Running the DLT Run the TBSM DLT to transfer TADDM objects including the “ StafCST” custom server template and the business applicatio

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8.2.5 Adding a Data Fetcher Figure 26 Data Fetcher Query for Application STAFfetcher SQL Query is set as follows: Select cntdepends as ct,‟staf‟ as

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35 8.2.6 Data fetcher view results for staf custom server Figure 27 View Query Results 8.2.7 Create a template to be used by the Dashboard Se

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Incoming status rule shown above must be added. Take the defaults on the first page and click OK. Figure 29 Incoming status rule selector Take the

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37 Figure 30 Incoming status rule 8.2.8 Create a service which uses this template When creating the portlets in the next session you need a

Strany 32 - 8.2 TBSM Configuration

Figure 31 TestSub uses the STAFRule Template

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39 Figure 32 Set scrid filter for incoming status rule The TestSub service contains the template created in Figure 28 Create a Template. It th

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11.2 Create a new Situation ... 71 11.3 Add the process command to identity

Strany 35 - Figure 28 Create a Template

Set the service name to TestParent (this is the parent service) and set its dependent to the “TestSub” (the child service created above). Then save t

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41 8.3 Portlet Creation Step by Step Now that all pre-requisite pieces are in place. It is time to create the dashboard for the STAF service. T

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8.3.1 Create a new page From Settings > Page Management click New Page. Figure 36 Create a new custom page 8.3.2 Set portlet type to Service

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43 Figure 38 View of new portlet

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8.3.3 Save the page with name “staf-status” Figure 39 Saving the new portlet page When you create a new page, assign the operator roles and access

Strany 40 - TestSub

45 8.3.4 Edit the defaults for your new Service Tree Figure 40 Defaults Edit You need to edit the defaults (and/or preferences) to this p

Strany 41 - Figure 10 Sample dashboard

8.3.5 Set starting instance to Business Application (STAF) Figure 41 Set STAF as the starting instance StafCST is the functional group name set in

Strany 42 - 8.3.1 Create a new page

47 8.3.7 Edit Page to add additional portlets Figure 43 Re-edit the page to create additional portlets 8.3.8 Perform a vertical split Figu

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8.3.9 Choose AEL Portlet Figure 45 Choose a portlet type For the upper right portlet, select “Active Event List (AEL)” portlet, here you display t

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49 8.3.10 Split both portlets Horizontally To complete the sample dashboard you need to split the both existing portlets horizontally now. Clic

Strany 45 - Preferences versus Defaults

v LIST OF FIGURES Figure 1: TADDM 7.2.1 Streaming configuration with TBSM ... 9 Figure 2

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8.3.11 Save the new page again

Strany 47 - Figure 44 Vertical split

51 8.3.12 Set context default preferences for lower right to the StafCST imported service Figure 47 Service Viewer for StafCST

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8.3.13 Select viewer type to “Basic Relationships” This selection combined with the override settings of 1 up and 3 down displays a tree view for St

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53 8.3.15 Lower Left portlet viewer type set to “Relationships” As this portlet is used to display an indicator or widget, it is not important

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8.3.16 Remove all wires For this dashboard you want to remove all “default” wires. While editing the page select “show wires”. Uncheck all the check

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55 From the service tree portlet click and drag the NodeClickedOn text hightlighted below and drag this to the AEL portlet on the right. Click “

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“New” displays the view shown below: Figure 55 Defining a new service viewer using indicators

Strany 53 - Terminology

57 Click the desired indicator and click again in the portlet page to add it. Click on the view in the background which highlights it (shown in

Strany 54 - 8.3.16 Remove all wires

Figure 58 Enter the visual representation for this indicator Figure 59 The indicator now contains count of STAF servers and the range (20)

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59 If your image does not yet appear as shown above, and to set the name of the indicator it is necessary to edit the inspector panels. Clic

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Figure 34 TBSM tree view of the dashboard service ... 40 Figure 35 Widget portion

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Figure 60 Set displayName to “StafServers”

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61 The lower left portlet should now appear as shown below: Figure 61 Complete widget dashboard In the example shown above we altered the cou

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8.3.19 Selecting your indicator/widget type Figure 62 Widgets which support bi-directional negative status The widgets above allow you to assign n

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63 9 Changing the State GIF Images Throughout this solution guide the service tree state GIF images have not been the defaults. As shown here:

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Figure 65 Select Template name and Edit Policy

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65 Figure 66 Edit Policy for gif’s As highlighted above the EmoticonBigSmile.gif and EmoticonCrying.gif are being used for events with rawValue

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10 Time Window Analyzer for STAF TBSM Time Window Analyzer provides real time aggregate metrics for any KPI added to the TBSM metric history databas

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67 Display the template used to gather the metric. Figure 68 Record Template Name and Rule Name From the TBSM data server change directory to

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Figure 69 Time Window Analyzer for STAF services count (ct)

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69 11 Tivoli Monitoring configuration (for STAF) Integrating monitoring events between IBM Tivoli Monitoring and TBSM. There are three steps

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vii Figure 71 From the enterprise portal add a situation ... 70 Figure 72 Set

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11.1 Create a situation event for STAF The following steps are performed on the Tivoli Enterprise Portal Server (TEPS). Right click on your Enterpr

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71 11.2 Create a new Situation Click on new situation icon, and enter what is shown in the following images. Figure 72 Set the situation name

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11.3 Add the process command to identity the STAF process Figure 73 Set Process command as shown The check for missing process command identifies S

Strany 71 - 11.2 Create a new Situation

73 11.4 Assign the situation to the systems where STAF runs Figure 74 Assign to ALL_UNIX For this solution STAF is assumed to be running onl

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11.5 Set situation severity and target probe Figure 75 Set the EIF alert receiver

Strany 73 - Figure 74 Assign to ALL_UNIX

75 12 TADDM: Cleaning up dormant components Figure 76 Dormant Component Filter From the TADDM data management portal inventory summary

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13 Summary Use TADDM to create and manage your business applications and services using the grouping composer. These groups are populated automatic

Strany 75 - Be Aware

77 14.2 Appendix B. Information centers Products Information center TBSM data server, TBSM discovery library toolkit, Tivoli EIF Probe, Tiv

Strany 76 - 14 Appendix

15 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features di

Strany 77 - 14.3 Appendix C. Acronyms

79 of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any tim

Strany 78 - 15 Notices

1 Introduction IBM® Tivoli® Application Dependency Discovery Manager (TADDM) and Tivoli Business Service Manager (TBSM) are designed to work togethe

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This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples

Strany 80 - 15.1 Trademarks

9  Grouping Composer  Managing Dormant Components TBSM Steps  Rules file changes for Custom Server Templates  Data Source, Data Fetcher

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