VMware VSHIELD MANAGER 4.1.0 UPDATE 1 - API Uživatelský manuál Strana 150

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vShield Administration Guide
150 VMware, Inc.
Cannot Log In to CLI After the vShield Manager Virtual Machine Starts
Problem
IcannotlogintothevShieldManagerCLIafterIinstalledtheOVF.
Solution
WaitafewminutesaftercompletingthevShieldManagerinstallationtologintothevShieldManagerCLI.In
theConsoletabview,pressEntertocheckforacommandpromptifthescreenisblank.
Cannot Log In to the vShield Manager User Interface
Problem
WhenItrytologintothevShieldManageruserinterfacefrommyWebbrowser,IgetaPageNotFound
exception.
Solution
ThevShieldManagerIPaddressisinasubnetthatisnotreachablebytheWebbrowser.TheIPaddressofthe
vShieldManagermanagementinterfacemustbereachablebytheWebbrowsertousevShield.
Troubleshooting Operation Issues
vShield Manager Cannot Communicate with a vShield App
Problem
IcannotconfigureavShieldAppfromthevShieldManager.
Solution
IfyoucannotconfigurethevShieldAppfromthevShieldManager,thereisabreakinconnectivitybetween
thetwovirtualmachines.ThevShieldmanagementinterfacecannottalktothevShieldManagermanagement
interface.Makesurethatthemanagementinterfacesareinthesamesubnet.IfVLANsareused,makesure
thatthemanagementinterfacesareinthesameVLAN.
AnotherreasoncouldbethatthevShieldApporvShieldManagervirtualmachineispoweredoff.
Cannot Configure a vShield App
Problem
IcannotconfigureavShieldApp.
Solution
Thismightbetheresultofoneofthefollowingconditions.
ThevShieldAppvirtualmachineiscorrupt.UninstalltheoffendingvShieldAppfromthevShield
Manageruserinterface.InstallanewvShieldApptoprotecttheESXhost.
ThevShieldManagercannotcommunicatewiththevShieldApp.
Thestorage/LUNhostingthevShieldconfigurationfilehasfailed.Whenthishappens,youcannotmake
anyconfigurationchanges.However,thefirewallcontinuestorun.YoucanstorevShieldvirtual
machinestolocalstorageifremotestorageisnotreliable.
TakeasnapshotorcreateaTARoftheaffectedvShieldApp
byusingthevSphereClient.Sendthisinformation
toVMwaretechnicalsupport.
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