
OneCommand™ Manager Application P007997-01A Rev. B
14. Troubleshooting
Emulex Driver for Linux and OneCommand Manager Application Situations
217
Cannot see any adapters. Try the following solutions:
1) Perform an 'lsmod' to see if the Emulex drivers are loaded.
Look for an error message on the command line stating the
LPFC driver is not loaded. If this is the case, do an insmod of
the LPFC driver and re-launch the OneCommand Manager
application.
2) Exit the OneCommand Manager application and run the
following sripts in this order:
1.) /usr/sbin/ocmanager/stop_ocmanager – stops the
OneCommand Manager application daemons
2.) /usr/sbin/ocmanager/start_ocmanager – starts the
OneCommand Manager application daemons
3.) /usr/sbin/ocmanager/ocmanager – starts the
OneCommand Manager application gui
The adapters should be visible. If they are not visible, reboot your
system.
Cannot see other adapters or hosts. Although
the OneCommand Manager application is
installed, only local adapters are visible. The
other adapters and hosts in the SAN cannot be
seen.
All the adapters in the SAN will be visible if:
• The other servers have a connection to your zone of the SAN.
Check fabric zoning.
• The elxhbamgr processes are running on remote hosts (enter
ps -ef | grep elxhbamgr).
• All other adapters are running the OneCommand Manager
application and the appropriate driver.
• The other adapters are Emulex adapters.
Note: The OneCommand Manager application services must be
running on all remote hosts that are to be discovered and
managed.
Cannot see new LUNs. Try the following:
1) Click the Refresh LUNs button in the toolbar.
2) Exit the OneCommand Manager application and restart the
OneCommand Manager application. If new LUNs are visible,
you are finished.
If that does not work, try the following:
1) Exit the OneCommand Manager application.
2) Navigate to /usr/sbin/ocmanager.
3) Run ./stop_ocmanager to stop both the elxhbamgr and
elxdiscovery processes.
4) Run ./start_ocmanager and ./start_elxdiscovery to restart
both processes.
5) Start the OneCommand Manager application.
Table 14-2 Emulex Driver for Linux and OneCommand Manager Application Situations (Continued)
Situation Resolution
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